S5 ENT COMMUNICATION SKILLS AND ENTREPRENEURIAL ENVIRONMENT NOTES Pdf

COMMUNICATION SKILLS IN BUSINESS
Communication refers to the giving/sending and receiving of information/feedback.
It is the transmission of information from the sender to receiver
Communication is a 2 way process used to exchange information, ideas, knowledge, thoughts,
and feelings from one person to another
COMMUNICATION PROCESS
It is the various steps followed to convey a message/information between the two parties
The communication process is as follows
1. Sender
This plans how to communicate, what, when, and to whom you communicate to
2. Encoding
Here the message/information is critically analyzed ie its impact and how it is to
be communicated

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COMMUNICATION SKILLS IN BUSINESS
Communication refers to the giving/sending and receiving of information/feedback.
It is the transmission of information from the sender to receiver
Communication is a 2 way process used to exchange information, ideas, knowledge, thoughts,
and feelings from one person to another
COMMUNICATION PROCESS
It is the various steps followed to convey a message/information between the two parties
The communication process is as follows
1. Sender
This plans how to communicate, what, when, and to whom you communicate to
2. Encoding
Here the message/information is critically analyzed ie its impact and how it is to
be communicated

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